Changelog

New Features

• Credits and profile menu on mobile — Your credit balance and profile menu are now accessible from the mobile top bar, so you can check credits and manage your account without switching to desktop. See Billing.
• Telnyx city-level verification enforcement — Telnyx phone number purchases now enforce city-level regulatory verification, matching the protection Twilio already provides. This prevents buying numbers in cities you aren't verified for. See Telephony.

Improvements

• Compliance city selector redesigned — When requesting regulatory verification, you must now explicitly select or enter your city. A new note explains that approval covers only that city — not the entire country. See Telephony.
• Admin account search improved — Admin account search now matches name, email, and workspace slug, case-insensitively, making it faster to locate the right account.
• Expired Telnyx verifications detected — Expired carrier approvals for Telnyx are now automatically detected and re-evaluated, keeping the purchase gate accurate over time. See Telephony.

Bug Fixes

• Mobile menu scrolling — The mobile hamburger menu now scrolls on small screens, so all navigation items — including sign-out — are always reachable.
• Twilio compliance approval webhook — Real-time approval notifications from Twilio are now processed correctly instead of being silently skipped, so approvals reflect immediately.
• Verification review dialog layout — Fixed a layout issue where long field names caused the admin verification review dialog to clip labels and buttons.
• Regulatory bundle renewal logging — Fixed a logging error in the nightly regulatory bundle renewal job that made it impossible to distinguish successful renewals from carrier outages.

New Features

• Transcription Settings panel — Configure how your AI assistant processes caller speech directly in the assistant editor. Add up to 100 custom keyterms (names, product names, spellings), enable smart formatting, profanity filtering, sensitive-data redaction, GDPR training opt-out, speaker diarization, and provider-specific options for Deepgram and AssemblyAI. See Features.
• German localization for transcription settings — All transcription setting labels, help texts, and descriptions are now fully translated into German.
• Dual-carrier phone number purchasing — Workspaces can now buy and use phone numbers from two Talkturo carriers at the same time, plus their own connected Twilio account. See Quickstart.

Improvements

• Workflow publish validation — Publishing a workflow now checks for missing required fields before saving, with clear error messages instead of silent failures during live calls. See Integrations.
• Admin verification list shows city — The admin Verifications page now displays the city alongside the country, making it easier to match submitted documents to the correct dialing area.

Bug Fixes

• Outbound answering-machine detection — Fixed an issue where detection ran on ringback audio instead of the actual answered call, causing incorrect voicemail vs. live-answer classification on all outbound calls. See Call Quality Troubleshooting.
• Workflow tool definitions now match the editor — The tool name and parameters the voice agent registers now exactly match what you see in the editor, so prompt-authored tool calls work reliably. See Integrations.
• Failed workflow triggers now visible — Rejected workflow triggers now create a failed run record with the reason, so they appear in the Runs view instead of silently disappearing.
• Transcription settings preserved across actions — Settings are no longer lost when switching models within the same provider, when using the default provider, or when cloning an assistant.
• City-level verification enforcement — Phone number purchases in compliance-gated countries now enforce city-level verification with a clear error message, preventing silent purchase failures.
• Expired carrier verifications detected — Expired carrier approvals are now detected and re-evaluated automatically, preventing silent purchase rejections.
• Workflow function cards show current name — Function cards in the assistant editor now display the current workflow name instead of a stale snapshot from when it was first attached.

New Features

• Added support for custom voice models in AI assistants, enabling branded voice experiences for campaigns.
• Introduced real-time analytics dashboard for monitoring live phone call metrics like duration and sentiment.

Improvements

• Enhanced CRM integration with bulk contact import from CSV files.
• Optimized campaign scheduling with timezone-aware timing options.

Bug Fixes

• Fixed intermittent audio latency issues during high-volume outbound calls.
• Resolved prompt template rendering errors in the assistant configuration UI.

New Features

• Launched outbound campaign builder with A/B testing for voice scripts.
• Added function calling support in assistants for dynamic CRM lookups during calls.

Breaking Changes

• Updated API authentication to require JWT tokens instead of API keys. Migrate using the guide below.
• Deprecated legacy voice endpoints; use /v2/voice paths.

Improvements

• Improved call transcription accuracy by 15% with new speech-to-text models.

New Features

• Integrated company records in CRM for better contact organization.
• Enabled webhook notifications for call completion events.

Bug Fixes

• Patched scheduling overlaps in campaigns.
• Fixed desktop app crashes on macOS during long sessions.